Returns & Exchanges

At RS AUDITORES SPA, we strive to ensure total satisfaction with our professional services and digital products. If you are not completely satisfied, our structured return process is designed to provide a fair and transparent resolution.

Return Process

• 1.
  Submit a Request

  Contact our support team within 10 business days of your purchase or service delivery to initiate a formal return or adjustment request.

• 2.
  Review Process

  Our audit team will evaluate your case and documentation to determine eligibility based on our service level agreements and terms of use.

• 3.
  Approval Notification

  You will receive a formal notification via email regarding the status of your request, including details on credit notes or partial refunds if applicable.

• 4.
  Refund Processing

  Once approved, any applicable funds will be credited back to your original payment method or issued as a service credit within 5 to 7 business days.